Website Quest Business Services Ltd

An opportunity to join an established HR team at Quest Business Services Ltd, providing HR solutions to a wide client base throughout the UK.  This is an excellent position for an experienced and motivated HR professional looking for a career in HR consultancy.  Multi-site and complex ER case work experience is essential.  The position is challenging, and no two days will be the same.  This role will involve travel throughout the UK, with occasional overnight stays.

The ideal candidate will be open and approachable with effective decision making and planning skills. You must have extensive employment law and HR operational experience to be able to think strategically and analyse complex data and deliver the HR solutions. You must have the ability to take initiative, prioritise and plan effectively as you will often be working to tight deadlines.  Excellent communication skills, both written and verbal at all levels, along with the ability to understand and adapt to the changing needs of the service and clients essential.

Working as part of the HR consultancy team; you will provide a comprehensive range of ER and HR support to our SME clients.  As HR Consultant you will work with a broad range of organisations dealing with their HR business needs and providing realistic solutions aligned with their business strategy.  You will provide proactive, pragmatic and commercial support while establishing and maintaining a positive and collaborative working relationships with the clients.  The role will be varied including, completion of HR audits, draft documents including contracts of employment and company policy and procedures, advising on all ER and HR matters such as disciplinary, grievance, performance and absence management, redundancy and restructure programmes, discrimination, and TUPE.

Duties and responsibilities include:

  • Effectively account manage a portfolio of clients; to ensure compliance and determine their HR operational and strategic needs, delivering services in line with agreed SLA’s
  • To provide ER and HR related advice to clients; ensuring the advice offers best practice and commercially practical solutions, whilst explaining the risks and liabilities with associated solutions
  • To grow the client base in both value and profitability of delivery
  • To undertake ad-hoc HR consultancy work on site or remotely as directed
  • Participate in the out of hours telephone advice line service offered to clients, working on a rota basis
  • To support the business development team by identifying opportunities for additional services.

Potential for remote working for suitable person if they live a non-commutable distance.

To apply for this job email your details to